Privacy & Security

Pq999 Privacy Policy

Your personal data is our top priority. This Privacy Policy clearly outlines how pq999 collects your information, why it's retained, how long it's stored, and how it's kept secure.

Last updated: January 2026 Language: English SSL Secured
Our Privacy Commitment
Your information is never sold
256-bit SSL encryption in use
Limited third-party data sharing
Right to Erasure at Any Time
Compliance with international data protection standards
Encrypted Data
No Data Sales
KYC Secured
GDPR Compliant

How We Protect Your Information

Discover the core pillars of pq999's Privacy Policy — what keeps your data safe at all times.

End-to-End Encryption

All your personal information and payment data is secured with 256-bit SSL encryption. No third party can read or steal this data. pq999's Privacy Policy complies with international security standards.

Secure Data Storage

Your data is stored on secured servers accessible only to authorized personnel. Server security is maintained through regular security audits and penetration testing.

Your data is never sold

Pq999 never sells your personal data to advertisers or third parties. Our Privacy Policy is explicit — your information is used exclusively to serve you.

User Controls

You can view, update, or delete your stored data at any time. pq999's Privacy Policy gives you full control over your own information.

Cookie Transparency

We're fully transparent about which cookies we use and why. You can disable non-essential cookies at any time. Only cookies necessary for core platform functionality are mandatory.

Compliance with International Standards

Pq999's Privacy Policy is compliant with GDPR and international data protection standards. We regularly update our security measures to ensure you always have the highest level of protection.

Pq999 Privacy Policy — Full Details

This Privacy Policy ("Policy") describes in detail how pq999 collects, processes, stores, and protects the personal information of users of its website and mobile application. We believe transparency is the foundation of trust — which is why this Policy is written in clear, straightforward English.

1 Scope & Applicability

Pq999 is an internationally licensed online betting and gaming platform serving users in Bangladesh and around the world. This Privacy Policy applies to all pq999 services and products — including the website, mobile app, live chat, and email communications.

By continuing to use our platform, you agree to this Privacy Policy. If you disagree with any part of it, please discontinue use of our platform.

Please note: This Privacy Policy is available in both Bengali and English. In the event of any conflict, the English version shall prevail.

2 What Information We Collect

Pq999 only collects information that is strictly necessary to provide our services. We never ask for excessive or unnecessary data. A full breakdown of what we collect is outlined below:

Data Type Example Time of Collection
Identification information Name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At the time of registration
Financial Information Mobile banking number, transaction history On deposits and withdrawals
Device Information IP address, device model, browser Automatically on every login
Usage Information Betting history, gaming logs, session duration During platform use
Communication Records Support chat, email messages Support hours

Financial Security: pq999 never stores your full payment card number or bank account password. All financial transactions are processed through PCI DSS-compliant payment gateways.

3 Purpose of Data Use

Pq999 uses the information it collects solely for specific, legitimate purposes. In accordance with our Privacy Policy, your data is used for the following:

  • Completing account registration and identity verification.
  • Processing deposits, withdrawals, and financial transactions.
  • Delivering uninterrupted betting and gaming services.
  • To detect and prevent fraud, money laundering, and suspicious activity.
  • To provide customer service and technical support.
  • Meeting legal and regulatory obligations.
  • Sending personalised offers and promotions (with your consent only).
  • Improving platform performance and user experience.

Marketing Communications: You can stop receiving promotional messages from us at any time — just email support@pq999.ws or opt out through your account settings.

4 Data Sharing Policy

Pq999 never sells your personal data. However, in certain circumstances, limited information may be shared with trusted third parties — all of whom are bound by our Privacy Policy.

  • Payment Processors: Solely to process transactions with mobile banking providers such as bKash, Nagad, and Rocket.
  • Identity verification services: To complete the KYC process with licensed verification agencies.
  • Law enforcement agencies: Where required by court order or legal obligation.
  • Regulatory Authorities: In compliance with gaming licensing authority guidelines.
  • Technology Service Providers: Limited data shared for cloud hosting and security services.

Outside of the cases listed above, pq999 never shares your information with any other organization or individual. Our Privacy Policy makes no exceptions to this.

5 Cookies & Tracking Technologies

Pq999's website and app use cookies and similar tracking technologies to enhance your browsing experience and keep the platform running smoothly.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security, core functionality Until end of session
Functional Cookies Language preferences, user settings 1 Year
Analytics Cookies Usage statistics, performance monitoring 6 months
Marketing Cookies Display of personalized offers 30 days (opt-out available)

You can manage cookies through your browser settings. However, disabling essential cookies may cause the platform to not function properly.

6 Data Retention Period

Pq999 does not retain your data longer than necessary. Under our Privacy Policy, different types of data have different retention periods:

  • Account Information: For the duration of the active account and up to 5 years after closure (as required by law).
  • Financial transaction records: Up to 7 years (as required under Anti-Money Laundering laws).
  • KYC Documents: Up to 5 years after account closure.
  • Support contact: Up to 2 years after resolution.
  • Log files and device information: Up to 12 months.
  • Marketing preferences: Deleted immediately upon opt-out.

Upon expiry: Once the defined retention period expires, your data is securely and permanently deleted or anonymised so that identification is no longer possible in any form.

7 Security Measures

Pq999 uses industry-leading security technology to protect your information. Our security infrastructure operates across multiple layers, so if one layer fails, the others continue to keep your data safe.

  • TLS 1.3 and 256-bit AES encryption: On all data transmissions.
  • Two-Factor Authentication (2FA): An extra layer of security for account logins.
  • Firewall & DDoS Protection: To protect against server attacks.
  • Regular security audits: Annual penetration testing by independent third parties.
  • Monitoring for suspicious activity: 24/7 real-time monitoring system.
  • Staff Training: Regular staff training and awareness programs on data protection.

Security Incidents: In the event of a security breach, pq999 will notify affected users within 72 hours and take immediate protective action.

8 Your Data Rights

Under pq999's Privacy Policy, you have a number of important rights over your personal data. To exercise any of these rights, email us at support@pq999.ws.

Your Data Rights

Pq999's Privacy Policy gives you full control over your own data.

Right to Access

You can view the information we hold about you at any time.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain circumstances, you may request permanent deletion of your data.

Right to Restrict Processing

You can restrict how your data is used for specific purposes.

Right to Data Portability

You can download your data in a machine-readable format.

Right to Object

You can object to the processing of your data for specific purposes.

Right to Lodge a Complaint

You can report any data protection concerns directly to us.

Right to Opt-Out

You can opt out of marketing communications at any time.

9 Children's Privacy

Pq999 is an 18+ platform. We do not intentionally collect personal information from anyone under the age of 18. Age verification is mandatory during the registration process.

If a parent or guardian discovers that their minor child has registered on pq999, please contact us immediately at support@pq999.ws. We will promptly close the account and delete all associated data.

Child Protection: pq999 is committed to keeping minors away from betting. No account is fully activated without age verification.

10 Privacy Policy Updates

Pq999 may update this Privacy Policy at any time. Any changes will be posted on the website, and registered users will be notified via mobile or email. For significant changes, at least 14 days' advance notice will be given.

  • Continued use of the platform after an updated policy is published will be considered acceptance of the new policy.
  • The date of each version will be noted at the top of the page.
  • Previous versions are available upon request.

11 Contact & Complaints

For any questions, concerns, or complaints about this Privacy Policy, please contact our Data Protection team. We aim to respond to all enquiries within 48 hours.

  • Email: support@pq999.ws
  • Live Chat: Log in to the platform and chat with us directly.
  • Help Center: /help-center View page.

Our Commitment: Protecting your privacy is our ethical responsibility. pq999 handles your information with full transparency and integrity at all times.

Privacy Policy FAQs

Find answers to the most frequently asked questions about our Privacy Policy here.

Never. pq999's Privacy Policy is clear — we do not sell your personal information to advertisers or any third party, ever. Your data is used solely to provide you with our services.

Yes, you have the right to be forgotten. However, certain information — such as financial transaction records — must be retained for a specified period due to legal obligations. To request deletion of your data, email support@pq999.ws.

pq999 only retains the information necessary to process transactions, such as your mobile number. Full PINs or passwords are never stored. All financial transactions are processed through PCI DSS-compliant secure payment gateways.

pq999 uses international cloud infrastructure, which means some data may be stored on overseas servers. In all cases, international data protection standards are strictly followed and data remains encrypted at all times.

Log in to your account and update your notification preferences from the Settings menu. Alternatively, email support@pq999.ws with the subject "Unsubscribe". Your request will be processed within 24 hours.

Bet in a safe, transparent environment — join pq999

Register with pq999 and enjoy the best betting experience, backed by our commitment to your privacy and data security.

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